They delivered my refrigerator - it was scratched when received and the delivery people put several big gouges in my driveway when leaving. There is no one to speak to in regard to this problem and they wanted more and more documents from me.
To date I have given them several photos and an estimate for the damage they had done. The driveway was brand new and they said it was not their fault since they hired a company to deliver the product.
I am very dissatisfied with their customer service which seems to be non-existent. There is never a person to speak to and they only correspond by email.
Reason of review: Problem with delivery.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.
I liked: Price and availability.
I didn't like: Delevery - customer service - dealing with complaint.