This place is a scam. They knowingly sell damaged appliances.
They leave fake positive reviews. The website looks legit with tons of well placed positive reviews. You buy online, then you wait and wait for your delivery date. 1-2 months later, you finally get your appliances in nice clean boxes.
Then you open the boxes, and realize that all the appliances have been repacked and are actually damaged. By the time you figure it out, it's too late. You call customer service, and talk to some Brooklyn hothead who yell profanities at you and bullies you around. You can call the Better Business Bureau, but they will just make up a lie.
You can file a credit card dispute, but they will then fabricate evidence against you, causing you to loose your dispute. I now have over $3000 of damaged appliances and there is nothing I can do.
Appliancesconnection is the Mob. Beware.
Reason of review: Damaged or defective.
Monetary Loss: $3000.
Preferred solution: Let the company propose a solution.
I liked: Price and selection.
I didn't like: Criteria for rma is impossible, Quality of product, Poor communication, Bad customer service, Nasty associates.