132 views
1 comment

I ordered almost $8k worth of appliances in July 2018, expected delivery date was August. I was told I would not be charged a dime until appliances are ready to be shipped.

Did not hear from them after giving my credit card information. I called many times to get the status of shippment since i was told my items will be shipped in few days. Months go by but nothing. I requested refund but they were yelling screaming and denied.

So finally filed a dispute with my credit card, and guess what I hear from appliance connection on delivery date...after 4 months!! At this time I did not need the appliances and requested refund once again. They said stove is special order (which I was never told) and the hood is being built in France. I explained I needed all the appliances months ago and had to purchase else where due to zero communication on shippment date.

I was also charged the full amount which I was told per their policy I would not be charged until they had the appliances ready to be shipped. Now I'm telling my credit card company deal with them and going to file a law suit for charging me $$ for something I never recieved.

Long story short I have been continuously harrased by them via calls from different numbers, shipping companies etc post the dispute. Please stay away from them they only want your money and tell you lies to get your business.

Location: Houston, Texas

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Machele Imf

If you indeed, did use a credit card all you need do is dispute the charge as items not received, etc. along with your explanation of why you are disputing the charge.

Since you never received the goods, you should not have a problem with the card company. The dispute process is your protection from dishonest merchants. Those who insist on using a debit card, however are setting themselves up to be scammed as the money comes out of their bank accounts immediately.

Wait and see how the card company handles your dispute and go from there. You aren't out any money as of yet and if the card company denies your dispute, get a free consult from an attorney on you next steps.

Appliances Connection Reviews

  1. 123 reviews
  2. 42 reviews
  3. 19 reviews
  4. 9 reviews
  5. 8 reviews
Appliances Connection reviews