Not resolved

Appliances Connection

Isn't this table gorgeous? I thought so too! On June 1st I purchased a media console table which was shown to be in stock. Yay! Then..the slew of emails started. Your ETA is July 8th!

What?!?!? I was angry. But, I loved this piece, so I patiently waited. As my ETA date neared, I got ANOTHER email. A NEW ETA for July 11th. I was annoyed, but just 3 little days right? I was sent this odd email stating I HAD TO BE HOME for the delivery & that I *might* be getting a phone call from the delivery guy. I waited, no call. I was scared I was going to miss my delivery, so I call AppliancesConnection - Reviews and waited on hold. I was #2 in line...Until they hung up on me. I called back & then was caller #8.

Finally, Jason answered & even though he had zero reasons why my ETA's kept changing, he reassured me my piece would be shipping out from the Jofran Warehouse on the 13th, Hurray! My credit card was even charged, so they meant business.

Except not really.

Today, I received a new ETA of July 22. I cancelled.

I regret the time I wasted. My initial gut instinct said to cancel due to them not being honest about it being on back order. Then, I began reading reviews. This happens a lot. Well, not anymore. This company needs to be accountable for their dishonest & unethical business practices.

Review about: Jofrancraftsmanantiquecream Media Unit.

Review #882209 is a subjective opinion of a user.

Value for money
Customer service
Exchange, Refund and Cancellation Policy
Style and Design
Ease of Use
Price Affordability
Diversity of Products or Services
Product or Service Quality
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Appliances Connection?

Write a review


Comment as anonymous or
Terms of Service
Post Comment
Be first to start a discussion.

You May Also Like