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I called customer service and requested a price match guarantee on a portable air conditioning unit and they would not honor due to the competitors advertised price being lower than their purchase cost. They offered $5 discount on a product that was $500 but would not honor the price match policy they were promoting.

It would seem that would only price match if it suited them to remain profitable on the item.

Dont advertise a service if you are not prepared to stand behind it.

If they wont honor a policy before a purchase then I cant imagine what service you would receive after the fact. I will not purchase from this company any time soon.

Reason of review: Pricing issue.

Preferred solution: Price reduction.

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