Frisco, Texas
1 comment
100% full Not resolved
2.1
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website

I wish I had found this site BEFORE we got ripped off by AC. We are staring at a busted $1500 range with no idea when or if we will get a refund or any help. It took 22 days for the range to get here, so I can't even guess how long a return would take to get to them. Very shady, dishonest, almost illegal in my opinion!!!

I have filed with BBB and am working with Frigidaire to see if they can help us resolve our problem. So far, Frigidaire is WAY more interested in seeing us satisfied than AC has been and we haven't paid Frigidaire a dime! AC has $3000 and we have a broken range and a mis-labeled microwave trim kit. (Correct box, wrong trim kit and instruction booklet inside. Booklet says "ONLY FOR USE WITH ELECTROLUX MODELS XXXXXXXXX, etc. and since our micro is a Frigidaire model of another number, it makes sense it doesn't fit)

Reason of review: Poor customer service.

Monetary Loss: $1449.

Preferred solution: Full refund.

Had an Experience with Appliances Connection?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Sharon
Essex, Vermont, United States #1203569

They will stall you on the return until you u reach the 30 day close off for returns.Then they will tell you 30 days have passed and you can't return.

I contacted BBB. Also contact your credit card company and have them remove the charge. The State's Attorney in Brooklyn has a Consumer Complaint form you can fill out also. (Appliances Connection is in Brooklyn).

I don't know how these people are still in business. I guess they must be VERY good at ripping people off. I thought I got a GREAT deal I got on a washer dryer, then they didn't do the installation and the Maytag Warranty person who came yesterday told me the dryer I bought had been dropped from a very high place and was obliterated on the inside. Read my August 24 review for more details.

Hope you got satisfaction.Don't believe a word they tell you.

You May Also Like

Sears Outlet - Never been treated so poorly based on payment details! HORRIBLE, HORRIBLE C.S & CO Sears Outlet "Worst experience with a business, customer service (should be named something else for sears) I've ever encountered. Bar none. Takes the cake, and the whole *** bakery. UGH! Sorry, Long,..." Read more Appliances Connection - Delivery Service Review from Saint Louis, Missouri Appliances Connection "Damaged item , weeks late delivery , scratched hardwood floor , and on the top of it they want me to pay return shipping for a sectional sofa ! Do not..." Read more Ge Appliances - GE Front Load Washer Drum Support Spider Broken Ge Appliances "We have the expensive GE front load clothes washer WCVH6260 series purchased in November of 2006. It has been annoying from a very young age, smelling like mold and..." Read more Appliances Connection - Sells damaged appliances knowingly Appliances Connection "This place is a scam. They knowingly sell damaged appliances. They leave fake positive reviews. The website looks legit with tons of well placed positive reviews. You buy online, then..." Read more Lowes Roofing Installation Lowes "LOWES ROOFS LEAK!!!. LOWES Guaranteed roof would not leak Contract called for replacement of all bad roof decking, LOWES put shingles over rotten wood with a 3 inch hole in..." Read more Lane Furniture - Supposedly Leather sofa plealing after 18 months Lane Furniture "We purchase a leather / vinyl sofa and matching recliner. The seating surfaces were suppose to be real leather (not bonded). After 18 months, the back is peeling. We only..." Read more Eharmony customer care 1.844.238.8666 eharmony customer care phone number Eharmony "Eharmony customer care 1.844.238.8666 eharmony customer care phone number eharmony customer service phone number eharmony customer service eharmony contact eharmony phone number eharmony customer service number www eharmony com customer..." Read more Gm Parts Giant - Terrible communication; late shipping Gm Parts Giant "One week after I placed the order, I received a notification that a few parts would be backordered. Two weeks after this email and one week after the latest "eta"..." Read more