Appliances Connection - Bait and Switcha
I bought a dishwasher, range and refrigerator from Appliance Connection Dec 1st where they promoted 4 different rebate options that would make the appliances the best price around. They said they would ship 12/19.
Shipping was delayed and delayed and delayed. My appliances were not delivered until 2/25 and the fridge was damaged. By the time they were delivered, the rebates were no longer valid. Unfortunately, you need the serial numbers and proof of delivery and payment to process the rebate.
I called and they said not their problem because I should have "known better" to call and get an exception for the ship date. This would work for their rebate not the other three. When I asked about the other three, the associate first claimed there were not any. I kept reopening my ticket and asking for a supervisor to no avail.
Im out hundreds of dollars.
Horrible service and nasty associates
Reason of review: Order processing issue.
Monetary Loss: $560.
Preferred solution: Price reduction.
Appliances Connection Cons: Nasty associates, Bait and switch pricing.
Location: Cincinnati, Ohio
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