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1.9 Based on 76 reviews
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  • Customers like
    • Price 8
    • Price and selection 6
    • Great place to buy from 4
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    • Customer service 15
    • Horrible service 9
    • Slow delivery 9
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First the delivery with White Glove and Installation. Brought dryer vent not to code and had no idea how to install the units. Had me sign for the units and said they would credit me for the installation. As to the white glove delivery, they left boxes and Styrofoam all over my lawn. Never got the credit and the company said because I signed the units must have been installed. The responses were downright nasty. Had to go to the State's... Read more

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Horrible company! $14000 in appliances purchased from them, white glove delivery... NOT! Our $5599.00 Perlick frig/freezer began acting up immediately. Thank goodness we purchased the warranty package. After many attempts to fix it through the warranty company, Perlick decided to replace the unit. 2nd unit arrived, same issue. So Perlick (great company) issued a full refund but had to go through the dealer. After being told on several... Read more

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I ordered $3K worth of LG washer, dryers and pedestals. Paid several hundred in "white glove" delivery fees, but not installation. First, they deliver the washer/dryer to the room specified, but will not put the washer on top of pedestal. Fine. Then the shipping company only brought one pedestal. When I contacted company they said it would be up to 3 days before finding then however long to re-ship. When I asked for a refund (bc I needed... Read more

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I ordered a mini split heat pump from applances conection . I was told i had to wait for 21/2 months for delevery . They billed me within 3 days of my order . I contacted them several times . Was given the run around . Today they canceled my order . Ater 21/2 months they say they cant get this product any more . When i asked about my money . They said it could take up to 5 day to get my refund . Im pissed . This company should not be aloud to... Read more

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While shopping for a new Lynx grill, I decided to purchase from Appliances Connection. Moments before I was going to purchase, I called Appliances Connection, asking if there were any other coupons available to apply to my purchase. The gentleman I spoke with found a $20.00 coupon that he could apply to my purchase, I graciously accepted his offer. I told him I had a 'Shopping Cart', of which he located. We did the credit card transaction... Read more

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worst company ever to do business with. I ordered a vent hood for my stove top on 4-23-16, delivery date was to be 5-3116, was delayed to 6-3-16 (no big deal), on 6-3-16 I received an email that the delivery date was being changed to 7-15-16. when I called Ben told me that this was a custom item and the manufacturing of it was delayed. on 7-16-16 I received an email that my order has been cancelled. when i called to find out why they said... Read more

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What a horrible experience. After the order was placed, the delivery truck never showed on the day that was assigned. They did show up the next day with the wrong model. The store was disinterested in expediting a new dishwasher, they would only come to our home on the day the delivery company was assigned to our area. No one offered anything to make us feel better. When the item did finally arrived, the hoses we ordered with the dishwasher... Read more

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Thank goodness for Paypal or I would still be struggling with this company. Communication with them is basically non-existent & action is even worse. Once I decided that after a month and a half Appliance Connection was NOT going to make good on its delivery I filed a dispute with Paypal. AC in turn contacted me saying that they could not make a delivery if there was a dispute against them & stated that I needed to removed it if I was to... Read more

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Appliances Connection - Review in Appliances and Electronics category from Mcminnville, Tennessee
1 of 5

Appliances Connection Isn't this table gorgeous? I thought so too! On June 1st I purchased a media console table which was shown to be in stock. Yay! Then..the slew of emails started. Your ETA is July 8th! What?!?!? I was angry. But, I loved this piece, so I patiently waited. As my ETA date neared, I got ANOTHER email. A NEW ETA for July 11th. I was annoyed, but just 3 little days right? I was sent this odd email stating I HAD TO BE HOME for the... Read more

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June 18: placed online order for a recliner using PayPal as the payment method. June 20: received e-mail indicating my chair had been ordered with their estimated time of the chair's arrival at their warehouse as June 24. June 22: received e-mail indicating chair "coming to warehouse--will ship soon" June 25: I sent in an inquiry using their "ticket system" to find out what "soon" meant, since the chair was a gift for my father. June 26... Read more

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